TERMS OF SERVICE
You are bound to this agreement if at any time you are holding an account with xn-host.com or any XN-HOST affiliated site or company. The term 'holding an account with xn-host' includes but is not limited to: Having access to a service provided by XN-HOST, having data on XN-HOST's resources, or paying for XN-HOST services.
2. Limitations of Liability
UNDER NO CIRCUMSTANCES IS XN-HOST TO BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, ACTUAL, or PUNITIVE DAMAGES ALONG WITH LOST PROFITS OF ANY KIND OR NATURE WHATSOEVER, EVEN IF FORESEEABLE. XN-HOST MAKES NO REPRESENTATION OF ANY SORT OF ANY WARRANTY. IN ALL CASES XN-HOST IS NOT TO EVER BE LAIBLE FOR MORE THEN 0.01¢ USD.
3. Payment Policies & General Fees
Payment is due by and no later than the first day of the second billing subscription cycle. Any payments before and after the subscription cycle are tied to that billing cycle may be subject to a stop in service. If you discontinue your use of xn-host.com's service you MUST send a cancellation notice to us via electronic mail to firstname.lastname@example.org. If payment is not received by the time of it being due, your account will be suspended. To have your account unsuspended XN-HOST can and will charge no more than $0.25 per day the account has been overdue on payment as well as an additional $0.15 per day the account has been suspended for. (Note: It is your responsibility to cancel recurring payments & subscriptions evcn after any trial period. Subscriptions are non-refundable.)
3.1 - Chargebacks & Bounced Checks & Transactions
We (XN-Host) do not take charge backs, reversed bank transactions or checks lightly. In any chase your paypal account or bank account reverses a transaction we will suspend or terminate your account and we will charge you a $20 fee + the initial amount due to activate your account. Failure to do so will result into possible termination of your account. Bounced checks will be charged a $20 fee + all associated fee's to follow.
To close your account with XN-HOST you must email email@example.com and receive acknowledgement from electronic email address firstname.lastname@example.org at least 5 days prior to your next payment date. Failure to comply with this notice may result in being billed for an extra cycle. Note that it is also your responsibility to cancel your paypal monthly payment subscription, if you pay via paypal subscription. (You are using paypal subscription if the amount you pay XN-HOST is automatically subtracted from your Paypal account.) XN-HOST Reserves the right to hold information up to three years after cancellation of your account. (Payments are made to the name Rodger Turley or Rodger R. Turley)
4.1 - Subscription Cancelation
You may choose to cancel your subcription to XN-HOST at any time. If you choose to do so without informing XN-HOST beforehand, your account will be suspended regardless of how much time or credit remains.
5. Uptime Guarantee
If the uptime of the server falls below 99.8% in any given month, a free month will be given to current customers. This excludes planned outages and outages caused by disaster. In all cases, the amount refunded cannot exceed the amount paid to XN-HOST. The staff members will automatically distribute all rebates related to the Uptime Guarantee.
6. Suspensions/Terminations of Account
XN-HOST reserves the right to suspend and or terminate your account at any time, without prior notice to you. This will only be done if XN-HOST has a good reason for this and has zero reasonable doubts in any given situation.
6.1 - Forfeit of Ownership & Alternative Payee's prior to termination
Prior to your account's termination, if it under our best interest, we may decide to grant another payee to make payments on your account. After three months of payment by the new payee, if the account holder fails to contact our staff via e-mail we may grant the new payee full ownership of the account. The new payee will be granted the new account owner and the previous owner will forfeit all rights to his/her account.
7. Service/Labor Plans & Packages
Service packages deplete at a rate of 0.5hrs rounded up after 0.05hr. XN-HOST representitives will not perform any services they feel may be unsafe, illegal, or out of our control. Other terms of services labor/packages.
8. Unacceptable Usage
The following are activities, applications, and content that you are restricted from having, using, and doing in conjunction with XN-HOST services. If you use our services for items deemed unacceptable as listed below, you will receive a warning, a 24hr to 72hr suspension, or have your account permanently terminated.
8.1 - SPAM/U.C.E.
XN-HOST services are not to be used to send "spam" or Unsolicited e-mail. Email monitoring may be used to detect spam. Having your domain name in any spam message going through our network will result in an instant termination. If the IP address of our server is blacklisted (blocked) by any major mail service you will be assessed a $100.00 USD administrative fee.
8.2 - H.I.Y.P. Websites
High-income Yield Property (HIYP) websites are not allowed to be hosted by XN-HOST.
8.3 - Illegal or Morally Objectionable Content.
Content that is illegal in the United States of America is not allowed. Morally objectionable content such as racism, pornography, and hate websites are not tolerated by XN-HOST. Please note that XN-HOST will report any illegal activity in conjunction with our services (ex: hosting someone elses copyrighted material) to law enforcement authorities as required by law.
8.4 - Excessive Use of Resources
Very excessive use of the server's processing power or RAM is not allowed.
8.5 - Virtual attack
XN-HOST's server may not be used to virtually attack (via DOS, DDOS, etc) any other server.
8.6 - Incoming Attacks
Although this may not be an intentional violation, if your website is receiving DOS/DDOS attacked, we reserve the right to suspend it for a short period of time for the protection of the rest of the server.
8.7 - Your Use Only
Your account is for your use only. The hosting of multiple websites not owned by the sole account owner is prohibited unless there is written consent from the XN-HOST staff.
8.8 - Chat Applications, Clients & Programs
Applications or programs such as IRC are not allowed on our servers and are an unacceptable use of service.
Information received by XN-HOST will only be viewed by XN-HOST trusted staff members. Information will not be shared, sold, presented, or given in any other way. We keep electronic files password protected, and hardcopy files in a secure location. Content stored on the web servers of XNHOST falls into its own category of respecting privacy. We may look at all content on the account, with the intention of enforcing this document. We will not copy information you store for the purpose of selling, trading, or otherwise transferring work you have made. Content that you send in emails may be electronically monitored to prevent the transferring of mass spam.
10. Responsibility for Content
You, as our customer, are solely responsible for the content stored on and served by your XN-Host server.
Please look frequently for updates on this document for it is subject to change with out notice. (Last Updated 2.9.10)